Privacy Policy
Last updated: June 3, 2026
This Privacy Policy explains how Review Intelligence OS ("we", "us", "our") collects, uses, and protects information when you use our website and application (the "Service"). We are committed to processing personal data lawfully, fairly, and transparently.
1. Information we collect
- Account data: name, email, business name, and authentication details.
- Workspace data: locations, team members, roles, and configuration.
- Review content imported from the sources you connect.
- Billing data processed by our payment provider (we do not store full card numbers).
- Usage and device data, such as log files, analytics events, and cookies.
2. How we use your data
We use personal data to provide and improve the Service, authenticate users, process payments, send transactional and lifecycle emails, provide support, ensure security, and comply with legal obligations. We do not sell your personal data.
3. Legal bases for processing
We process data on the basis of contract performance, your consent, our legitimate interests in operating and securing the Service, and compliance with legal obligations.
4. Sharing & processors
We share data with trusted processors who help us run the Service (hosting, database, payments, email delivery, and analytics), under data processing agreements. We may disclose data where required by law.
5. Data retention
We retain personal data for as long as your account is active and as needed to provide the Service. After cancellation, data is retained for a limited period to allow reactivation and to meet legal obligations, then deleted or anonymized. You may request export or deletion at any time.
6. Your rights
Subject to applicable law, you may access, correct, delete, restrict, or port your data, and object to certain processing. To exercise these rights, contact us via the contact page. You also have the right to lodge a complaint with your local data protection authority.
7. International transfers
Where data is transferred outside your region, we rely on appropriate safeguards such as standard contractual clauses.
8. Contact
For privacy questions or requests, please reach us through the contact page on this website.
This document is provided as a general template and does not constitute legal advice. Please review and adapt it with qualified legal counsel to ensure it meets your specific obligations.